Royal Mail Group logo

Website service update

Our website is temporarily unavailable. Full service should be restored very soon. We apologise for any inconvenience this may cause.

Media Contacts

We offer a 24 hour service, seven days a week hotline for journalists.

Press Office: 0203 338 1007

The media can reach us by calling our Press Office line. Outside of normal office hours, calls will be transferred to our on-call Press Officer who will respond to calls as soon as possible.

Journalists can also contact us by email: press.office@royalmail.com

Follow us on twitter @RoyalMailNews

Customer services contacts

Customers can contact our customer services teams on:

Royal Mail: 03457 740 740
Parcelforce Worldwide: 03448 00 44 66

Royal Mail:
For specific queries related to Royal Mail
Contact Royal Mail - General Customer Enquiries (Icon)

Parcelforce Worldwide:
For specific queries related to Parcelforce
Contact Parcelforce Worldwide (Icon)

General Logistics Systems:
For global corporate queries
Contact General Logistics Systems (Icon)