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Website service update

Our website is temporarily unavailable. Full service should be restored very soon. We apologise for any inconvenience this may cause.

Media Contacts

We offer a 24 hour service, seven days a week hotline for journalists.

Press Office: 0203 338 1007

The media can reach us by calling our Press Office line. Outside of normal office hours, calls will be transferred to our on-call Press Officer who will respond to calls as soon as possible.

Journalists can also contact us by email:

Follow us on twitter @RoyalMailNews

Customer services contacts

Customers can contact our customer services teams on:

Royal Mail: 03457 740 740
Parcelforce Worldwide: 03448 00 44 66

Royal Mail:
For specific queries related to Royal Mail
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Parcelforce Worldwide:
For specific queries related to Parcelforce
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General Logistics Systems:
For global corporate queries
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